At Super Interiors company, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and store the personal information of our customers in Australia. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

 

Collection of Personal Information:

We collect personal information from our customers to provide them with our products and services effectively. The types of personal information we may collect include, but are not limited to:
Name, address, and contact details (e.g., email address, phone number).
Payment and billing information.
Order history and preferences.
Measurements and specifications for custom-made blinds, curtains, and shutters.
Information submitted via customer support or other communication channels.

Purpose of Collection:

We collect and use personal information for the following purposes:
Processing and fulfilling orders for products and services.
Communicating with customers regarding their orders, inquiries, and support requests.
Providing personalized product recommendations and marketing communications (where applicable and with consent).
Improving our website, products, and services through data analysis and customer feedback.
Complying with legal obligations and resolving disputes.

Data Security:

We implement appropriate technical and organizational measures to safeguard customers' personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses encryption technologies to protect sensitive data, such as payment information, during transmission.

Sharing of Personal Information:

We may share certain personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers. These third parties are contractually obligated to use the information only for the purposes specified by us and to protect its confidentiality.

Marketing Communications:

With your explicit consent, we may send marketing communications, promotional offers, and updates about our products and services. You can opt-out of receiving such communications at any time by clicking the "unsubscribe" link in the emails or by contacting our customer support.

Cookies and Similar Technologies:

Our website may use cookies and similar technologies to enhance user experience, collect data for analytics, and improve our services. You can manage your cookie preferences through your browser settings.

Access and Correction of Personal Information:

Customers have the right to access the personal information we hold about them. If you believe any information is inaccurate or incomplete, you may request corrections or updates. Please contact our customer support for such inquiries.

Retention of Personal Information:

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as otherwise communicated to you. When personal information is no longer needed, we securely dispose of or de-identify it.

Children's Privacy:

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from minors without parental consent.

Updates to Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version of the policy will be available on our website.

Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or the management of your personal information, please contact our privacy officer at sales@superinteriors.com.au